Grievance
Grievance
At Raabta Holidays, we strive to provide our customers with the best possible travel experience. However, we understand that sometimes things can go wrong, and we want to make sure that any grievances you have are addressed promptly and efficiently.
If you have a grievance, please follow the steps below:
Step 1: Contact Customer Support If you encounter any issues during your trip, please contact our customer support team immediately. Our team is available 24/7 to assist with any questions or concerns you may have. We will do our best to resolve the issue as quickly as possible.
Step 2: Lodge a Formal Complaint If your grievance is not resolved to your satisfaction, you can lodge a formal complaint by emailing us at Packages@raabtaholidays.com. Please provide as much detail as possible, including your booking reference number, the date of your travel, and a detailed description of the issue.
Step 3: Escalate to Management If you are still not satisfied with the response to your formal complaint, you can escalate the matter to our management team by emailing us at Director@raabtaholidays.com. Our management team will review your complaint and respond to you .
We take all grievances seriously and will do our best to resolve any issues you may have. We appreciate your feedback and use it to improve our services for future customers.
Thank you for choosing Raabta Holidays for your travel needs.
Customer support 24/7 through the year
For any query give me call on +91 9811363647, +91 9910817862